Delayed payment

Kindly advise on the fate of my account since having worked the whole month , I haven’t received my payment yet the 5 days of monthly payment have elapsed.

Bearing in mind this is a full month’s earnings, it feels so demotivating to have done genuine work as per guidelines and still receive delays in payment yet others have already been paid.

Kindly advise on your fate to my request since the ball is in your court now.