Payment not creadied

I have $ 6.15 showing on my dashboard. But they are not credited to my account. I have been waiting since past several months for an automatic transfer, but till date the amount is as such on my dashboard. Please help. @ckickspaid2

Hello,
Withdrawals are not available on accounts that have received a penalty.
This restriction is applied automatically according to our system rules.

Sincerely,
Technical Support

And what about us who has not received no penalties?
Kindly assist

Is there any way for an account that receive a penalty ever get paid again?
My account got penatilized a few months ago for multiple accounts but I never made any multiple accounts.
Please give a solution to this

My account hasn’t been penalized; why can’t I make a withdrawal?