Payment request for a deactivated account

Hi @clickspaid2 ,
I used to work on clickspaid till aug’24. But due to some unavoidable issues, had to pause it for sometime. Now, I used it exactly after an year and found out that my account is deactivated. I am getting new tasks and have 5.9 dollars in my account. But whenever I click on the payments tab. it shows "Your account has been deactivated due to a violation of our terms. Please do not try to create other accounts, they all will be blocked as well. " Please provide a concrete solution to it.