Removal of Penalty

Respected Sir,
I use only one account on my device but you send me a message of penalty due to multiple account.
Kindly remove penalty from my account and release the withhold amount of payment.
Best Regards

Hello, you used several accounts from your same ip address, which led to a fine, please do not violate the rules of this site and you will not have fines and lockouts, to familiarize yourself with all the rules, you can go to the FAQ section and look there