Serious Issue When Clicking "Get a New Task" – Extension Freezes, No Tasks Displayed

Hello ClicksPaid Support and Community,

I have been experiencing a serious issue for the past two days (since July 10, 2025). When I click the “Get a new task” button, the extension becomes unresponsive — it freezes and does not load any tasks (such as Google or Bing search pages), even after waiting for a long time. To continue, I have to manually reload the extension page. However, after reloading, the “My Task” section displays the word “No”, even though there are no actual tasks shown or being processed.

I have attached two screenshots to illustrate the issue:

  • Capture.JPG shows the state when the extension freezes after clicking “Get a new task”.
  • Capture1.JPG shows the “No” message that appears in the “My Task” section after reloading, despite no task being visible.

I have tried several troubleshooting steps, including uninstalling and reinstalling the extension, clearing cache and cookies, and restarting the browser, but the issue still persists. None of these actions have resolved the problem, and currently, I am unable to perform any tasks.

I kindly ask the technical team to look into this iss
Capture
Capture1
ue and provide a solution. I look forward to your response and guidance.

Thank you!

Thanks for raising this issue,I thought it was only me experiencing this.

@clickspaid2
@ClicksPaid1 @clickspaid

This does happen sometimes. I think it’s probably server overload issue or something. If the search tab doesn’t open nothing you can do but refresh the task tab and accept that the task failed.