Account Penalty Reason: Multiple accounts

Hello,

New user here. The first payment was June 2, 2024 in BTC.
The second payment August 4, 2024 was paid but with this message.
Aug 4, 2024 Penalty Reason: Multiple accounts

Only 1 account in the household. What to do?

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Do ur problem gt solved

1 Like

Nope. No response.
I will send an email again.

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